Impressions changed with repeat service. I took my car in a while ago for a problem with squeaky brakes and clunking sounds with turning. He did a lot of expensive work, and when I pointed out that the noises were still happening after service, and he assured me that it was normal for new parts to make some noise initially. The noises never stopped, despite his predictions and his work. Maybe I'm a picky customer, but that is enough to lose my trust. I should not have a $1000+ hole in my pocket without some noticeable progress for my vehicle.
I apogize that we were unable to satisfy you with your repairs to your vehicle, please let me know if there is anything that we can do to make things right for you.
- Military Brake & Alignment Services Inc.